Privacy Policy

1. Introduction

Classic Group of Companies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury transportation services or visit our website. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and billing address
• Booking Details: Pickup and drop-off locations, travel dates and times, passenger count
• Payment Information: Credit card details, billing information (processed securely through our payment providers)
• Communication Data: Records of your correspondence with us, feedback, and service requests
• Corporate Account Information: Company name, business contact details, account preferences

We may also automatically collect certain information when you use our services, including device information, IP address, browser type, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your transportation bookings
• To communicate with you about your reservations and provide customer support
• To send booking confirmations, receipts, and service updates
• To process payments and prevent fraud
• To improve our services and develop new offerings
• To send promotional communications (with your consent)
• To comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Our chauffeurs and drivers who need your pickup details to provide transportation
• Payment Processors: To securely process your payments
• Business Partners: Hotels, airlines, or travel agencies when you book through them
• Legal Authorities: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for 7 years for accounting purposes. You may request deletion of your data at any time, subject to our legal obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Essential cookies necessary for the website to function cannot be disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: